Frequently asked questions

1Why should I buy an EV Meter commercial charging station?

With an increase in the sales of electric vehicles, there is a growing need for commercial charging stations. These drivers need an infrastructure that lets them charge at their convenience. Providing your customers, employees and residents a commercial charger is an attractive amenity, that will promote loyalty and satisfaction with users.

2Which user/operating/screen languages does EV Meter offer?

Currently EV Meter’s GUI is available in 15 languages, including English, Spanish, French, Japanese, Dutch, German Polish, Indonesian, Russian, Thai, Italian, Swedish Turkish, Czech and Hungarian.

3What does a level 2 charging station mean?

A level 2 charging station charges faster than a household outlet, offering AC charging at a variety of charging speeds. EV Meter is a level 2 commercial charger, charging up to 22 kW.

4Is EV Meter suitable for outdoor use? Can vehicles be charged when it’s raining or snowing?

EV Meter can be installed both outdoors and indoors, with either pedestal or wall-mounted styles. With IP55 certification, the solution is extremely weather resistant, waterproof and operable in both hot and cold conditions.

5Does EV Meter charge all types of electric vehicles?

Yes, because EV Meter is a level 2 universal charger, it is compatible with any plug-in electric vehicle.

6How many vehicles can be charged from an EV Meter charging station at once?
EV Meter allows two (2) vehicles to be charged simultaneously at full charging capacity without compromising output power for either vehicle.
7Is EV meter suitable for both EU and US voltage?
EV Meter’s products are suitable for both US and EU markets. Products feature input voltage that is either single phase 240V/7.4kW or three phases 240V/22kW.
8What payment methods does EV Meter accept?

Powered by Nayax’s VPOS Touch cashless solution, EV Meter accepts multiple cashless options including swipe, contact and contactless credit cards, QR codes and mobile wallets, providing EV drivers maximum convenience when it comes time to pay.

Additionally, prepaid cards for closed loop environments are accepted, suitable for workplaces or residential complexes looking to support sustainability.

9How can EV Meter’s telemetry help my EV charging station?
Powered by Nayax’s VPOS Touch, EV Meter’s telemetry capabilities gives you remote access to your machines and other flexible reporting capabilities. You can track usage and monitor your charging stations 24/7. Additionally, with smart data you can receive real-time adverse event alerts, and gain access to comprehensive monthly reports and bills and other precise data.
10What additional earning opportunities does EV Meter offer?
With an intuitive 8” touchscreen EV Meter can display custom advertisements allowing operators to earn additional revenue. These videos can be remotely uploaded and set up to play at specific dates and times.
11What certification does EV Meter have?
EV Meter is both CE and UL certified.
12What safety protections does EV Meter have?
EV Meter is committed to ensuring the highest safety levels and features over-power, over-temperature and stuck relay protections as well as temperature warning alerts.