If the Bee Free changing slows down or stops unexpectedly, check the car’s infotainment for error messages, and check the Bee Free LED indicator.

The Bee Free LED indicator is lit in different colors and different patterns according to the charger’s status as shown in the following table:

Bee Free – Troubleshooting

Color

Pattern

Description

Solution

Green

steady

The charger is ready to use.

N/A

Orange

steady

Charging in progress.

N/A

Green and Orange

One blink

A problem with switching elements in the Bee Free.

Contact the provider’s support

Green and Orange

Two blinks

  • Under voltage
  • Missing phase

Contact the provider’s support

Green and Orange

Three blinks

Grid problems

Contact the provider’s support

Green and Orange

Four blinks

High charger temperature.

Unplug the charger from the vehicle and the power source and let it cool down.

Red

One blink

The charging stops due to a problem with switching elements in the charger.

Contact the provider’s support

Red

Two blinks

The charging stops due to a problem with the residual current device.

Contact the provider’s support

Red

Three blinks

The charging stops due to a problem with the PE/ neutral wire.

Contact the provider’s support

Red

Four blinks

The charging stops due to overvoltage.

Contact the provider’s support

Red

Five blinks

The charging stops due to high charger temperature.

Unplug the charger from the vehicle and the power source and let it cool down.

Red

Six blinks

The charging stops due to unsupported charging mode.

Contact the provider’s support

Troubleshooting